{
  "sop_version": "1.0",
  "last_updated": "2026-04-01",
  "requirements": {
    "call_duration_min": 10,
    "questions_required": 4,
    "questions_total": 8,
    "school_areas_required": 5,
    "mandatory_fields": [
      "campus_visit_offered",
      "follow_up_scheduled",
      "email_collected",
      "phone_collected",
      "fee_breakdown_complete"
    ]
  },
  "assessment_questions": [
    "What are you looking for in a school?",
    "Does your child have any special learning needs?",
    "What are your child's interests and hobbies?",
    "What is your preferred medium of instruction?",
    "What extracurricular activities interest you?",
    "What are your transport preferences?",
    "Are you considering other schools?",
    "How did you hear about our school?"
  ],
  "school_areas": [
    "Board & Curriculum",
    "Faculty qualifications",
    "Facilities & Infrastructure",
    "Activities & Extracurriculars",
    "Safety & Security"
  ]
}